UGO Head End System (HES) operates on a secure cloud-based server. It is developed to offer secure and quality-based solutions in a cost-effective way. UGO HES is capable of communicating via numerous channels such as 2G, 3G, 4G, NBIoT, RF, etc. It combines all the functionalities into a unified view for quick searching and data visualization as well as making informed decisions. UGO HES is a completely configurable system, and it is also a forward-thinking solution built upon open standard and protocols with a scalable and flexible system.